I took my 19yo to Thomas Eye Group today for an eye infection. After calling two other well-known practices in the area, neither of which would work her in - one told me they could see her next Tuesday! For an eye infection! - I was very impressed that they were able to get us in within an hour. From the computerized check-in process, to the super friendly and polite staff, to the very patient doctor we saw (Wallace), it was a great experience given the circumstances. We will definitely go back for routine eye care.
I love the new location for this practice. It's convenient with ample parking. I was seen on time and the front staff was extremely friendly and helpful. My physician's team answers all my questions and they're extremely nice. I see Dr. Cobb. He's an excellent physician with a very calm and reassuring manner. My dad was blind so I want to make sure my eyes get the best care possible. I feel confident they will at Thomas Eye Group!
Front desk people weren't the friendliest. Otherwise, the staff were on time, professional and helpful. The doctor took his time, answered my questions and was very compassionate. Love Dr.Singh! First time seeing him.
Previous reviews seem like patient specific. Can't comment on their experiences. I and husband who has v high astigmatism have been seeing Dr Glenda brown for over 4 years now and she is the only person who could explain what was happening with my husband's eye why his glass prescription kept failing him and what needs to be done to achieve a proper set of glasses that suited his vision. No other opthomologist could make an accurate pair of glasses for his eye sight with v high power. Nobody refered us to see her, I had to research a lot with the help of reviews online and Ultimately found her the best I ve seen so far. Read my other review on Browns name as she was with caris eye center before.
I've been a patient of Dr. Larry Heit's for almost 3 years. After having cataract surgery done my vision was restored to 20/25. Now I only need over the counter reading glasses to see things close up. Last month I had an issue and Dr. Heit was able to see me the same day as called. Now 12 days later the issue has been resolved. The customer service was excellent. Checked in at kiosk and was called back within 5 minutes of appointment time. Technician was friendly and helpful. There was a slight delay seeing Dr. Heit, but I was in and out of the appointment within 45 minutes. Things seem to move a lot smoother since the renovations were completed. I would recommend this office for vision care for anyone in the area that needed it.