Thomas Eye Group has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
Requests may be submitted electronically to HealthMark’s Request Manager. Input your email address, and a secure link will be sent to your email and will direct you straight into your Request Manager Dashboard. *This secure link expires after 15 minutes, so be sure to click on the link sent to your as soon as you receive it. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.
Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800.659.4035 or status@healthmark-group.com.
Please complete the form below or download the PDF version.
Please allow two weeks for medical records to be sent out. However, please be aware that federal and state law allows healthcare providers 30 days to respond to written request for records. Thank you for your patience!
The material contained on this site is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider. Section 1557 – Affordable Care Act (ACA)
Due to a high call and chat volume on Mondays, you may experience a brief delay in response.
