I had PRK surgery in April and have been pleased with the level of service and attention to detail offered by TEG. Dr Gruber and Dr Carlisle are best in class. The laser LASIK suite was impressive - NASA approved for operating on astronauts and fighter pilots. The supporting cast is incredibly warm and knowledgeable. The little things matter - during surgery I was given a Winnie the Pooh stuffed animal to hug. I had to squeeze tight, but it helped. My road to recovery will be longer than some, but I've been welcomed to call or come in for any questions or concerns as I heal.
My fiancĂ© had an eye exam here a couple months ago. Upon entering, this place looked very clean and professional and loved the atmosphere. You sign in electronically and I don't quite remember how long we waited but it prolly wasn't that long since we had a morning appointment and there wasn't much people in the waiting room anyway. When we got called up to see someone, the exam itself went smoothly. After his eyes got dilated, we went to this separate waiting room that was behind a huge fish tank. Now, I think the wait here was a little long and when we got called into another office, I believe the wait for the doctor was somewhat long too. I'm not entirely too sure but I do remember thinking those thoughts a couple times. Just not sure how long the actual wait was though. Anyways, after his eye exam was completely finished, we went to the optical department and the guy who worked there was very helpful and everything just went smooth. No bumps in the road. Maybe minor ones. I went back today to pick up some new lens I ordered my fiancĂ© and I was in and out in 5 min. Only complaint today was that I've been trying to get in touch with them for a couple days but their lines are always busy. Other than that, I'm good.
Amazing LASIK experience!! I couldn't be more pleased :)
Quite impressed with most everything....greeted by receptionist...asked to sign in using computer....was called back by Suki before I even sat down. Suki did an exceptional job of eye exam & reviewing personal health history. After dilation, was transfered to dimly lit room next to a huge peaceful fish tank. ((Unfortunately, was occupied by a rambunctious vocal child)) After short wait time for dilation, relocated to another office where I waited 20-30 minutes for Dr Alan Brown. Not impressed with extended wait time, but found Dr Brown to be intently involved in my eye care. Very professional and not rushed. Asked if I had additional questions after exam--didn't rush out of room like so many Docs. Thanks!
I love Dr. Lipsky. He is great with kids. I would recommend him to anyone.