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5
Recommended

Dr. Wallace is amazing! She is very personable and you can ask her any question and she will answer without making you feel like an idiot. She takes her time with you and I feel she is very practical. Everybody at the office is very pleasant and I have never had to wait a long time to be seen. I first went there because another doctor told me that I had glaucoma and had to take drops. I went to Dr Wallace for a second opinion and I'm very happy I did. She's very cautious and very thorough about checking your eyes and making sure unicorn it is absolutely necessary before giving you any medication. I used to go somewhere else for my eyeglasses but because I really like this office and the staff here I'm going to get my eye glasses at this place too.

5

I needed to make a change because I was very unhappy with the Optometry group that I was going to, I was not pleased for the last 2 years. I had 2 new pair of glasses that I could not wear. I stopped in Thomas Eye Group to see what it was like. I was greeted by their very friendly staff and Anita. I explained that I was unhappy where I was going and was just checking to see if this was a place that I would like to come. The atmosphere was fantastic. I was greeted by everyone when walking in, making me feel welcomed. Everyone was very professional and friendly. Anita took time to explain to me about their glasses and lens. I did not have my vision plan with me, but she took the time to look me up in the system and found me. At this point I made an appointment for myself and a senior family member. At our appointment time,  they were very gracious to keep us together so that I could be with my family member that I brought. We saw Dr. Augustus T. Stephens...He was very informative. I told him that when you get ready to do that eye puff test, I won't be able to do it. He just laughed, and said "we don't do that test." Instead I was seated and the machine just took imagery of my eyes. Wow, I felt like the place I used to go to was prehistoric. I waited until I picked up my glasses before writing this review. I wanted to see if I was going to finally get a pair of glasses that were useful. Tried them on, and "BAM" fantasic.. Thank You Hillandale,Thomas Eye Group....1. For Great customer service  2. For a pair of glasses that I finally can use. :-)

Recommended
5

Me and my children have all visited this office several times. I have never had to wait very long. The staff is curtious and knowledgable. I was especially satisfied with the eyeglass warranties. I purchased a very expensive pair of glasses for my daughter hoping that it is good quality. For whatever reason they have broken for the 4 th time now ( which is the makers fault not Thomas eye group's ) but I was very pleased that they replaced the glasses several times with a minimal shipping fee. This saves me a lot of headaches and runaround time trying to get her new ones. Would most certainly reccomend this office.

Thomas Eye Group
1178 4.9 - star reviews

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