Dr. Cobb is thorough, experienced, and personable.
The Lilburn office staff members are efficient, personable yet professional. Dr Alan Brown, OD, is good at his profession. He listens to our concerns and he does an excellent job helping us understand what's going on with us. This is the 3rd year that my husband and I have gone for our annual appointment and were told that there was no change to our eyes.I appreciate his honesty and the fact that he doesn't try to get us to buy new glasses just because our plan allows us to to so every year. The only reason I didn't give them 5 stars is because there's a fairly long wait to see the doctor after all the preliminary evaluations and instilling eye drops.
Everything is very good, the Doctors, the staff, the appointment process, the location. The big negative are the excessive waiting times, both in the waiting room and in the doctor's office.
Standard wait time about 20 minutes, but the care and attention are worth it. The prep attendant was cheerful and professional, a perfect combination. Dr Wallace is the best, and she has been encouraging and confident in my treatment, and after having this condition for 40 years and being treated all over the country, she is among the best physicians I have had the pleasure of knowing. A shout out to Chris the optician for being thorough and positive when ordering glasses. Love this office!
Always very professional and try very hard to not waste your time.