Medical Records Release

Patient Instructions for Medical Record Requests from Thomas Eye Group

Thomas Eye Group has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

Requests may be submitted electronically to HealthMark’s Request Manager. Input your email address, and a secure link will be sent to your email and will direct you straight into your Request Manager Dashboard. *This secure link expires after 15 minutes, so be sure to click on the link sent to your as soon as you receive it. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.

Any questions?

Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800.659.4035 or

Request Medical Records To Be Sent to Thomas Eye Group

Please complete the form below or download the PDF version.

Please allow two weeks for medical records to be sent out. However, please be aware that federal and state law allows healthcare providers 30 days to respond to written request for records. Thank you for your patience!

Thomas Eye Group